Privacy Policy

1. Introduction

Vymera ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our messaging application and website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Vymera is developed and operated by Alphabetin Consulting & It Services Private Limited.

2. Information We Collect

2.1 Information You Provide

• Phone Number: We collect your phone number for account registration and verification purposes only.
• Profile Information: Optional profile name, status message, and profile picture that you choose to provide.
• Contacts: With your permission, we may access your contacts to help you find friends who use Vymera.
• Messages: Your messages are end-to-end encrypted and we cannot access their content.

2.2 Information Automatically Collected

• Device Information: Device type, operating system, unique device identifiers.
• Usage Data: How you use our app, features accessed, time spent.
• Log Data: IP address, browser type, referring/exit pages.
• Performance Data: App crashes, loading times, error reports.

3. How We Use Your Information

• To provide, maintain, and improve our services
• To process and verify your phone number for account registration
• To send you important notifications and updates
• To analyze usage patterns and improve app performance
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. End-to-End Encryption

Vymera uses end-to-end encryption for all messages, voice calls, and video calls. This means that your messages are encrypted on your device and can only be decrypted by the intended recipient. We cannot access the content of your communications.

Only the following metadata is accessible to us (not encrypted):

• Timestamp of messages
• Phone numbers of participants
• Message type (text, image, voice, etc.)

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Service Providers: Third-party companies that perform services on our behalf (e.g., cloud hosting, analytics).
• For Legal Reasons: When required by law, court order, or government request.
• Business Transfers: In connection with a merger, sale, or transfer of assets.
• To Protect Rights: To protect our rights, property, or safety, or that of our users.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except as required by law.

Messages are stored on your device and the recipient's device. We do not store message content on our servers due to end-to-end encryption.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Export: Request a copy of your data.
• Opt-out: Opt-out of certain data collection and processing.

To exercise these rights, please contact us at privacy@vymera.app.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@vymera.app
• Website: https://alphabet-in.com
• Company: Alphabetin Consulting & It Services Private Limited